Are you a Cross-Pollinator? Do you work with a Hurdler? Or a Storyteller? These are just a few of the roles that Tom Kelley, author of the bestselling Art of Innovation, suggests that people can play in an organization to foster innovation and new ideas—and fend off creativity-stifling naysayers. Inspired by the roles that Tom has seen emerge at IDEO, the leading design firm where Kelley is general manager, The Ten Faces of Innovation is filled with engaging stories of how businesses have used innovation and design thinking to transform customer experience.
Also look at http://www.thoughtlessacts.com/
Interesting though-less thinking by IDEO.
Thoughtless acts is a book by Jane Fulton Suri and IDEO that invites you to notice the subtle and amusing ways that people react to the world around them. These thoughtless acts reveal how people behave in a world not always perfectly tailored to their nedds and demonstrate the kind of real-world observational approach that can inspire designers and anyone involved in creative endeavors.
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